Terms and conditions


The following terms of sale are regulated by Italian law. For any issues that is not specifically stated in these terms, please refer to the decree law 185/99 “execution of the directive 97/7 in relation to consumer protection of distance contracts”.

Any disputes concerning the following terms on purchasing and sales of products will be settled by the Court of Salerno.

The web site (Fratellivalcalcer.it ) is property of the Agricultural Company F.lli Valcalcer, whose legally registered headquarters is located in SP 135 - Loc . Spineta, 94 84091 Battipaglia (SA), VAT number 04673510659. An outlet dedicated to the retail and wholesale of fruit and vegetable products online to the public identified by the data inserted on the registration form (hereinafter referred to as a customer). Fratellivalcalcer.it obeys the law concerning distance sales (Legislative decree law no. 185/99 ) .


1. General Terms

These general conditions of sale are the only ones applicable and replace all any other conditions except in cases of written waiver.
The Agricultural Company F.lli Valcalcer reserves the right to change these general terms of sale, therefore it is necessary to read them carefully prior to making a preorder on the website fratellivalcalcer.it. Such changes will be put immediately into effect to the customer and cannot be applied to contracts concluded earlier.
The Agricultural Company F.lli Valcalcer considers that confirming a preorder, the customer has read and unconditionally accepted the present general terms of sale.
Terms of payment and delivery are listed in detail in a   relevant section and are to be considered integral and an essential part of the contract.
Methods of processing personal data (privacy) are listed in a relevant section and are to be considered an integral part of the contract too.


2. Web Site Registration

 To be able to use and preorder, you must register beforehand.


3. Preorders

The website fratellivalcalcer.it only gives the possibility to preorder products displayed on the web site. Upon confirmation of this and having left appropriate data, the customerwill be contacted to get confirmation oforder,method ofpayment and collection of preordained goods.

For this reason, prices are not included on the website but solely provides the possibility to choose the quantity of goods in kilograms to preorder.


4. Invoicing

Orders confirmed after being contacted, will be accompanied with an invoice and /or any other commercial document or receipt.


5. Products

The images of the products on the website are purely illustrative and not binding.


6. Cancellation of order

After having placed a preorder, the customer has the right to cancel the order during the telephone contact with the administrative department of the Agricultural Company F.lli Valcalcer,

Any eventual cancellation following the confirmation of order must be notified promptly, forfeit the non-applicability of cancellation


7. Terms of Payment

Terms of payment will be agreed upon with the customer during a telephonic contact as soon as the preorder has been confirmed.


8. Delivery of goods

Delivery of goods will also be agreed upon with the customer at the moment of telephone contact as soon as the preorder has been confirmed. Let it be understood that the main modality of collection is from the company itself.


9. Privacy

The Agricultural Company F.lli Valcalcer processes the customer's personal data in compliance with article 13 of the Legislative Decree law no. 196/2003 on privacy.


10. Force Majeure

The Agricultural Company F.lli Valcalcer shall use all of its efforts necessary to fulfill its obligation. However, Agricultural Company F.lli Valcalcer cannot be held responsible for failure to comply or delay of delivery due to circumstances such as strikes, wars natural disasters or any other act beyond its control.